Always a pleasure to be attended to by the lovely and very attractive Hilda. She’s always done a fantastic job on my watches when they have needed repair or adjustments. Great service!
Yet another fantastic experience at gumus jewellery shop. My engagement ring I took to four very well established jewelers as I had lost a diamond. Due to the style of the diamonds they all told me that they would have to replace all the diamonds which I seriously couldn't afford. I took the ring to gumus and a most wonderful lady Hilda gave me far more professional service and was able to advise me with cost repair time etc. My husband has just popped into to repair a watch strap and clearly the service Hilda provided is always second to none. We highly appreciate your store and would recommend without a second thought Thank you
Gumus is an absolutely fantastic example of what a modern day jewellery shop should be. Popped into the store for a quick inquiry in regards to getting my ring resized fast forward a few weeks and upon collection I even discovered that they had polished it for me as part of the service (which wasn't even discussed). Hilda is an astounding jeweller, your pieces could not be in safer hands.
I was very impressed with their attention to detail over fitting a new watch strap and battery for my treasured watch at a very reasonable price. Thank you Gumus Jewellers for your expertise and helpfulness.
Very poor customer service. I trusted the lady who works here , Hilda, with my grandmas ring that needed fixing and she has had it for over 5 weeks now and I’m still yet to get even a quote. I’ve called twice in that time for updates as Hilda failed to contact me when she said she would. I have no trust in this service and have been spoken to very rudely. I’ve even been asked not to contact the shop anymore despite them still having my ring ! I will not be returning nor recommending to anyone.