Normally I don't like agencies. Mostly they are greedy, want only money and you can't expect on professionalism, honor or helpful people. Humphrey and Brand is an exception. Being a tenant it is very important that an agency does not only represent the interests of the landlords. They work for making both part to be happy and this is the best policy, I guess. They are polite, professional and reliable. If you need a flat, ask them! (And thanks Alice! :) )
I had an excellent experience with Humphrey and Brand with a house purchase and would like to thank the whole team for their help from start to finish. They have an outstanding service, I can say just from my experience dealing with other agencies, that this agency went the extra mile, they asked if we had everything ready for the purchase and provided recommendations of solicitors and mortgage advisor before a house was even found. This put us at ease, as well as throughout the process, we could turn to the agency for any help regarding house purchase which was even beyond their job. Even with the viewings, they were helpful and flexible. Where others failed, the agency held our back and specially Andie who knew the process, advised what had to be done, took the personal initiative and lots of her time to help to get things done. She was able to synchronize all the sellers, buyers, solicitors and agencies and complete the whole process. She is absolutely amazing at her job, very professional and proactive. She was the link between all the parties and anticipating things and ensuring they are done, as some of us had no experience with house purchase. It was a pleasure to work with Andie and if I ever need an agency, I will definitely contact Humphrey and Brand. Thanks Andie, Ryan and Ted.
Humphrey and Brand were excellent with the sale of our property. Having viewed some properties with them before we really appreciated their approach. They found a buyer for us very quickly and were always friendly and helpful. Ted was excellent! He was always very supportive and willing to help, even with our onward purchase he gave his time to help us wherever he could. I would strongly recommend Humphrey and Brand to anyone.
A really great agency! Me and my friend have been their tenants for almost 3 years and have just rented another flat through them. Christina was assisting us with the flat search, and she was brilliant. Alice has organised all the paperwork for the new tenancy really quickly and kept us up to date with everything throughout the process. During our first tenancy we were liaising with Amanda who has always been extremely helpful. The communication has always been very smooth, all queries answered promptly and issues resolved very quickly. I highly recommend Humphrey and Brand, they are an amazing agency to work with.
Highly recommend. Great experience. A thoroughly professional and highly competent team, Humphrey and Brand were excellent with the sale of our property. Having viewed some properties with them before we really appreciated their approach. They found a buyer for us very quickly and were as friendly and approachable as they were hardworking. Great management and introduction by lead Laura. Ted was excellent! He was always very supportive and willing to help, even with our onward purchase he gave his time to help us wherever he could. Ryan was also very supportive and responsive. We would strongly recommend Humphrey and Brand to anyone, you won't be disappointed! Thanks again :).